TelkomVision Job Vacancies 2011

TelkomVision is a national private company engaged in the field of pay TV Broadcasting Service by a licensed provider-based cable and satellite broadcasts. For cable-based service coverage has been spread across several cities in Indonesia such as Jakarta, Bandung, Semarang, Surabaya, Denpasar, and several other large cities. For a satellite-based or DTH (Direct to Home) broadcast coverage reaching all parts of Indonesia that were covered in the Telkom-1 satellite network.

TelkomVision established on May 7, 1997 and the service until the year 2008 has been amended several times better than the company's board composition and stock ownership. These changes occur as the dynamics and regulation of business that is growing very rapidly, so companies need to make adjustments to meet the multimedia business in the future.

In August 2008, PT. Telekomunikasi Indonesia, Tbk. through its subsidiary PT. Multimedia Nusantara TelkomVision acquired the stake from Asia so Datakom TelkomVision shareholding has been wholly owned by the TPT. Telekomunikasi Indonesia, Tbk.

TelkomVision in the development of its business launch their products, namely YesTV, pay TV with two methods of payment that is pre-paid service with a voucher system and service system with a paid subscription or monthly. Pre-Pay system allows the customers have the flexibility to enjoy the show subscription in accordance with the selection and prices without having to pay monthly. For customers who choose to subscribe to the subscription system may choose a variety of basic packages and a la carte package with choice of interesting channels.

TelkomVision presented more than 40 local and foreign channels with crystal clear picture quality of the dam more stable to weather disturbances.

With the development of multimedia and telecommunications services industry is TelkomVision with TELKOM Group continues to develop new products such as IPTV (Internet Protocol Television). Product development is a commitment TelkomVision in meeting market demand continues to increase as technology advances and to become a major player in the field of multimedia and the largest pay television service in Asia.

Now we are opening position for Indonesian candidates only to fill the position as:

IT Infrastructure Specialist
Work Location: Jakarta

  • Provide second-level services to user in the area of daily IT Operation
  • Layers of coverage includes:
  • Enterprise Apps backend services/infrastructures
  • Maintaining the full lifecycle of Databases (Oracle, mySQL), Operating Systems (Windows, Linuxes, Mac), Services
  • Enterprise Apps technology stacks (logics, codings, scripts)
  • Perform proactive/preventive activities to achieve the highest level of availability and optimized system performance on the above-mentioned layers (including planned activities in the Production environment)
  • Perform reactive /corrective activities to minimize any unplanned down-time on the above-mentioned layers in the Production environment
  • Assist the IT Service Desk Unit for any escalated "Simple SR" or "Complex SR" issues on the above-mentioned layers
  • Assist the IT Development Unit for any requirement on TEST environment needed on the above-mentioned layer
  • Obtain the new application changes hand over from the IT Development Unit and make sure that all of the documentation completed and fully understood before rolling out the changes to end-users
  • At least Diploma / Associate Degree from reputable university, majoring in IT/computerscience relevant fields
  • Having 1year experiencesas IT Supportand/or Development unit is prefered, although fresh graduated candidateswith broad knowledgesare also welcomed.
  • Technical requirements: Good knowledges in SDLC, general software troubleshootings, fluent with standard SQL languages, PHP scriptings, DataWarehouse concept and advanced in MS-Excel
  • Highly dedicated individual with long working hour, fast-learner, helpful, good team player and a result-oriented person
IT Service Desk Officer
Work Location: Jakarta

  • Provide first-level services to user in the area of daily IT Operation
  • Analyzes, assists, providessolution, and manages end user's IT related SR (Service Requests) in order to meet the agreed SLA
  • Creates, manages & socializes the IT Operations related documentations and SOPs
  • Supporting IT Operation project when needed
  • At least Diploma / Associate Degree from reputable universities, majoring in IT/ComputerScience relevant fields
  • Good communication skills, mainly in complaints-handling, expectation-settings, and IT relevant technical requests.
  • Having 1 years experience as IT Helpdesk/ IT Service Desk / IT Support. Fresh graduated candidateswith broad knowledge are also welcomed.
  • Technical requirements: Good knowledges in general daily network, hardware, software troubleshootings (good knowledge of SQL, PHP, advanced MS Office applications is preferred)
  • Fast-learner, helpful, good team player and a result-oriented person is required
Contact Center Manager
Work Location: Jakarta

  • Manages day to day activities within the call center operation, walk in center, e-channel.
  • Plays a lead role in the support team
  • Ability to review, analyze, interpret reports and performance statistics
  • Able to communicate directly and well with both internal and external clients and management
  • Strong planning, time management and organizational skills
  • Knowledge of reporting methodology, principles and procedures
  • Establish standards of performance for the staff to achieve performance standards
  • Support marketing and sales activities
  • Minimum S1 in any discipline from reputable University
  • Min. 5 years experiences in call center or walk in center
  • Speak and write English fluently
  • Skill in the use of computer and related software, including a working knowledge of Microsoft Excel and other Office applications
  • Excellent communication skills, both verbal and written
  • Excellent leadership and having strong managerial skill
  • Customer oriented
  • Able to establish and maintain good relations with co-workers and department heads
  • Able to work comfortably with and assist a wide range of individuals in a variety of situations
  • Display a high level of professionalism, integrity, and maturity
  • Willing to work in long hours
Assistant Manager of HR
Work Location: Jakarta

  • Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Human Resource Management or equivalent.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Preferably Coordinator/Supervisors specializing in Human Resources or equivalent.
  • Excellent knowledge in all HR aspects & activities : HR procedures & processes, recruitment & selection, training development, career planning, performance appraisal, remuneration scheme, organizational development, Indonesian Labor Laws & regulation, industrial relation.
  • Has the ability to work under pressure and with personnel at all levels
  • Possess strong leadership and strong presentation abilities
  • Excellent interpersonal and communication skill
  • Full-Time positions available.
CRM Manager
Work Location: Jakarta

  • Identify and execute loyalty strategies based on corporate goals to maximize conversion, sales and revenue .
  • Oversee Loyalty Program execution for new/existing customers.
  • Manage the day to day activities of loyalty program
  • Data mining analysis for existing customers.
  • Ensure validation of customer data.
  • Create retention program related with churn rate target
  • Minimum S1 in any discipline from reputable University
  • 3 years experience in Loyalty and Retention Program Management.
  • Proven track record managing marketing programs in offline/online loyalty marketing.
  • Strong communication, project management, time management, and analytical skills
  • Working knowledge of Microsoft Word, Excel, PowerPoint
Legal Manager
Work Location: Jakarta

  • Give independent and professional legal and compliance advice for Pay TV business;
  • Providing legal opinion, review and drafting.
  • Handling Overall Legal Affairs pertaining to company, and projects business activity
  • Ensuring that all legal issues for corporate action are covered and fulfilled
  • Ensuring efficient corporate documents handling and legal processing.
  • Identifying new and emerging legal and regulatory issues that may affect to the company
  • Develops and modifies policies and procedures to conform to legal regulatory and network firm requirements include drafting and negotiating commercial agreements.
  • Preparing and evaluating legal implications for any corporate actions.
  • Prospective candidates must have minimum S1 degree in business law,
  • Minimum 7-year of experiences, of which 3-5 years on manager level.
  • Knowledge of PayTV/boadcasting related laws and legislation, regulatory & compliance, and understanding the commercial impact of Legal advice and Compliance Policies.
  • Strong exposure and sound knowledge in handling corporate legal matters and contracts
  • Strong interpersonal, communication and negotiation skills
  • Good command of English written & spoken
  • Relevant professional qualifications
All applications will be treated in the strictest of confidence
If you meet the qualifications above, please submit your curriculum vitae and sent not later than July 15, 2011  to:
Please note that ONLY qualified candidates will be contacted.
pethel 29 Jun, 2011


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